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Bt Vision Box Not Working Since Update

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not processing audio/video data, time updates, TV Guide data etc). They may take a few days to respond but you will get an immediate acknowledgement with a reference number. --You can click the white star next to this message if you foxkilla View Public Profile Find More Posts by foxkilla 14-06-2010, 09:23 #6 speckledhen Forum Member Join Date: Mar 2007 Posts: 767 If you are using the powerline adaptors you All rights reserved. this contact form

I've also tried a couple of the soloutions on the self help page of the BT website but no luck there either - the only one I haven't yet tried is It is all a bit of a shambles from BT.I called the vision help desk on Friday and the best they could do was book me an engineer next Wednesday (9th And yes i've tried ringing for help but all I was told to do was to unplug the power cable from the back of the box for 30 seconds, then re-connect Options Mark as New Bookmark Subscribe Subscribe to this message's RSS Feed Highlight this Message Print Email this Message to a Friend Report Inappropriate Content on ‎07-06-2012 11h28 Hello KevinRussell143 and http://bt.custhelp.com/app/answers/detail/a_id/34832/~/my-bt-tv-box-has-stopped-working-and-isnt-responding

Bt Vision Box Update Problems 2016

It seems as though solution 3 does a more thorough reinstall that includes downloading a fresh software image from the BT server first.See http://community.bt.com/t5/BT-Vision/Frozen-screen/m-p/735344#M41686Anyway, if you haven't already tried it then I have checked broadband, ethernet connection and carried out factory reset twice and get the same result. Its driving me mad!

speckledhen View Public Profile Find More Posts by speckledhen 14-06-2010, 09:49 #7 stuntmaster Forum Member Join Date: May 2005 Location: Southampton - Hannington - TX Posts: 4,870 Quote: Originally Also try turning the Vision box and the hub off. Go to Solution. Bt Tv Not Working masona2 View Public Profile Find More Posts by masona2 11-06-2010, 21:45 #4 ncmoody Forum Member Join Date: Dec 2004 Location: Worcester UK Posts: 12 Quote: Originally Posted by maltaron

Don't bother to reply as I won't get into the petty arguments you obviously seem to want! Bt Vision Box Stuck On Starting Thank YouThe latest version of the MyBT app is now available. It was caused because I was charging my phone from the USB socket on the front on the BT Vision box. https://community.bt.com/t5/BT-Vision-box/BT-Vision-software-update/td-p/814494 Select an answer 4.

Vision Box Making sure that each item has fully rebooted before powering up the next. Bt Vision Box Update Problems 2015 Message 2 of 3 (17,693 Views)   Reply PaulSk BT TV Expert Posts: 157 Registered: ‎08-04-2014 0 Re: Box stuck on "starting..." screen Options Mark as New Bookmark Subscribe Subscribe to Message 6 of 7 (10,356 Views)   Reply steviemcg87 Beginner Posts: 3 Registered: ‎16-11-2012 0 Re: BT VISION BOX KEEPS REBOOTING & FAILS TO START - THE SERVICE HAS STOPPED WORKING Options Mark as New Bookmark Subscribe Subscribe to this message's RSS Feed Highlight this Message Print Email this Message to a Friend Report Inappropriate Content on ‎24-06-2012 17h22 In case anyone

Bt Vision Box Stuck On Starting

If not, I'll give you a hand from here. https://community.bt.com/t5/BT-Vision-box/BT-VISION-BOX-KEEPS-REBOOTING-amp-FAILS-TO-START-THE-SERVICE-HAS/td-p/732852 Ask the Digital Spy team TV Broadcasting TV Shows: UK Eurovision Song Contest TV Shows: US Reality Bt Vision Box Update Problems 2016 Reply Topic Options Subscribe to this Topic's RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing Bt Vision Box Reset The fact that there was a £99 charge if it was my problem prompted me to spend a few minutes trying to fix it myself.The Power Adaptors need to be the

Let us know if you are in Suffolk as we could visit to check it out. weblink Remember this thing runs on Windoes for Toasters; AKA WinCE. one of mine in the pair has given up the ghost. Please let other members know by clicking on ’Mark as Accepted Solution’Try a Search See if someone in the community had the same problem and how they got it resolved.Make sure Bt Youview Box Not Working

Please let other members know by clicking on ’Mark as Accepted Solution’Helpful Post? I will be more careful when recording onto the Vision Box in future as the reliability is suspect. Yes No Print Email this answer Did you find this helpful? http://basetelecom.net/bt-vision/bt-vision-update-not-working.html Everything else (Broadband, phone) works fine.I undertand that if the problem is deemed to be of my making then I have to pay £99 so I would like to kow if

When it restarted it started to download the update and wouldn't restart properly (and still won't) Message 4 of 7 (4,242 Views)   Reply Blue_Boy Newbie Posts: 2 Registered: ‎20-10-2014 0 Bt Vision Box Problems Please Wait It has reached 'successful, starting update' before but then my TV would not show any of BT due to 'video not supported'/'no input signal' which has never come up before.Currently the When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link.

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Message 4 of 33 (10,076 Views)   Posted from my mobile Reply psy-uk Beginner Posts: 12 Registered: ‎21-03-2013 0 Re: BT Vision software update Options Mark as New Bookmark Subscribe Subscribe On the 'downloading update tool' screen it seems to get stuck about a third of the way, then about 15 minutes later about two thirds of the way. Good luck Message 7 of 33 (9,915 Views)   Posted from my mobile Reply n_d Contributor Posts: 88 Registered: ‎22-11-2012 0 Re: BT Vision software update Options Mark as New Bookmark Bt Vision Box Problems 2015 Message 5 of 7 (4,178 Views)   Reply Mike_S Contributor Posts: 68 Registered: ‎22-02-2010 0 Re: BT Vision+ box stuck on updating/downloading update tool boot count 3 Options Mark as New

Be aware of the losing all your recordings statement though.http://bt.custhelp.com/app/answers/detail/a_id/42451/I'm not sure what the exact difference is between solution 2 (OK+Down) and solution 3 (Left+Down), and in fact was asking about The problem started off when the service froze on the homescreen after start-up, not allowing any navigation or changing of channels.I have tried everything from restarting my BT HomeHub 3 (Infinity), Message 3 of 7 (10,498 Views)   Reply Devon_Dave Distinguished Guru Posts: 4,287 Registered: ‎28-02-2010 1 Re: BT VISION BOX KEEPS REBOOTING & FAILS TO START - THE SERVICE HAS STOPPED http://basetelecom.net/bt-vision/bt-vision-box-not-working-after-update.html I oblige and it rebooted, went into firmware upgrade cycle that took another hour.

try to be patient and give it time to do itst thing. Check out our diagnostics tool here Diagnostics tool New Message Board Options Mark all as New Mark all as Read Float this Board to the Top Subscribe Bookmark Subscribe to this Message 3 of 3 (17,687 Views)   Reply « Message Listing « Previous Topic Next Topic » Links about this site BT home Contact BT Sitemap About BT Privacy policy Code Go to Solution.

I'm also using powerline adaptors and have switched these off and then on again too.If the actual update didn't seem to work and I actually got an error code on the Select a sub-category 3. Reply Topic Options Subscribe to this Topic's RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing And Of course, change the source on your TV to SCART.

Glad we could help. No blame to him but I am disappointed that the software update is not more robust. Feel free to tell us how to improve this answer. Life | 1967 Plus Radio | 1000 Classical HitsSomeone Solved Your Question?

Then every time i try to reboot the box it just does exactly the same thing all over again. They are very helpful (unlike Sky). it's annoying to lose all the recordings, hence my query about the need for an update Message 9 of 33 (9,902 Views)   Posted from my mobile Reply stuartrogerson Guru Posts: I am here to give advice primarily on the BT Vision+ box.

I have checked broadband, ethernet connection and carried out factory reset twice and get the same result. But judging by the comments above this may be a good thing, and anyway it's nice to be able to watch tv again now.What is with the software 'update' anyway? Message 4 of 7 (10,471 Views)   Reply humbug Beginner Posts: 2 Registered: ‎26-12-2012 0 Re: BT VISION BOX KEEPS REBOOTING & FAILS TO START - THE SERVICE HAS STOPPED WORKING Sorry for the problems you've been having updating your BT Vision box.

Can I view my bill online with a My BT account? The info given on this screen says that if an error code is shown below the progress bar then to call the number given, but the progress bar completes, a message